Security Portal
Security is one of Kameleoon's core values, as such we are committed to maintaining a strong posture based on security by design and defense in depth.
Kameleoon has appointed a Chief Information Security Officer to manage this security program, alongside the cybersecurity team members.
Our security program aligns with the International Organization for Standardization (ISO) / International Electrotechnical Commission (IEC) 27001 as well as the NIST Framework to implement our policies, procedures, and controls.
Our activity relevant to data transfer can be described as "Collection, storage, and analysis of raw data to provide aggregated (or computed) data to analyse experiments and personalizations results."
Groupe BPCE
Amundi
OVHcloud
Orange
Michelin
Renault Group
Accor
Quantum Metric
Samsung
Toyota
Subprocessors
Subprocessors
AI Compliance
Kameleoon has released an updated version of its AI Compliance documentation. This update provides additional clarity on our AI governance framework and expands the level of transparency offered to customers and partners.
Transparency and Governance
The document now includes further details on prompt management, access controls, system traceability, observability, and lifecycle monitoring. These additions clarify how Kameleoon ensures secure, controlled, and auditable AI operations.
AI Agent Model Cards
New model cards have been introduced for two internal AI agents (Kai and PBX). Each card outlines the models used, governance measures, technical safeguards, and relevant performance considerations.
PBX Workflow Documentation
A full description of the PBX workflow has been added. It covers the code-generation process, execution trace logging, screenshot-based verification, and guarantees related to the enterprise API’s non-retention of customer data.
The updated AI Compliance document is now available on the Security Portal. It reflects Kameleoon’s ongoing alignment with the EU AI Act and industry best practices for responsible and transparent AI development.
Appointment of New Chief Security Officer (CSO)
We are pleased to announce that Louis Trilles has been appointed as Chief Security Officer (CSO) of Kameleoon as of April 2025.
Louis brings deep expertise in information security, compliance (ISO 27001, SOC 2), and DevSecOps, and will lead the company’s security and privacy strategy across all teams and regions.
For any security-related inquiries or audit requests, Louis can be reached at ltrilles@kameleoon.com or dataprotection@kameleoon.com.